Overcoming Field Agents’ Defiance While Implementing Inspection Software Any organizational change faces resistance. Even if the change is supposed to bring in positive outcomes, people may not prefer to welcome anything that upsets the status quo. However, businesses that focus on long-term success should be ready to convince their employees…
Field Service Management Software Gives a Fillip to Servitization To stay ahead of the competition, businesses need to think beyond delivering the best product at the best price. As competition intensifies, enterprises innovate to differentiate and add value to customers. More and more enterprises explore servitization to further such ends….
Remote-Managing Window Cleaners: Here’s how Window Cleaning Software Helps Window cleaning is an evergreen job, come hell, high water, or the coronavirus. But the job involves several risks. Scheduling, coordination, and technical challenges make the business even more difficult than it appears. Besides, occupational health hazards and injuries make window…
How ReachOut’s Digital Forms Enhance Your Field Agents’ Productivity Field service businesses compete on efficiency in today’s fiercely competitive environment. They often find paperwork as the number one productivity wrecker. Paper notes, manual inspection checklists, and other paperwork are error-prone. These processes are resource-intensive and take away the time of…
Is Your Cleaning Service Software Harming Your Business? There is an increased awareness among people today about the advantages of outsourcing their cleaning requirements. Unlike the past days when cleaning businesses had only limited options to publicize the services they offer, the rise of technology and mobile apps have enabled…
How service scheduling software can help you exceed customer expectations? The customer is always the king, and more so in today’s challenging business environment. Successful enterprises orient their systems and procedures around customer convenience and expectations. Service businesses that cater to customer expectations enjoy 24% higher bottom-line growth compared to…
Ensuring the safety of office returning workforce post the lockdown Offices have started buzzing again after months of work-from-home, quarantine, and furloughs. But health concerns still loom large. Although employees adopt personal health and safety measures like wearing masks, using sanitizers, and maintaining social distancing, months of unoccupied or underutilized…
Going remote in the service industry? Here’s how service management software helps! Before the COVID-19 outbreak, 43% of U.S. employees worked remotely at least intermittently. 69% of employers offered remote work options to some of their employees. These numbers have shot up considerably since March 2020. But remote work throws up…
Simplifying estimates and invoices will improve your field agents’ productivity Today’s turbulent business environment has not spared a large number of businesses including field service. The COVID-19 pandemic has kindled more challenges than opportunities. So, it’s become imperative for field service businesses to make efficiency improvements and cut costs. They…
6 Key Metrics that Make a Difference in Field Service Management Today, it’s possible for any field service organization to collect more data than ever. Right from their workforce’s performance to cost per job to customer requests, ratings, and complaints, data comes from multiple sources and in various forms. However,…
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