On the Scheduler, you will be able to manage, edit and assign AWO to the desired crew/agents.
An AWO will be displayed as seen below on the scheduler. You have the option to group all tasks related to a single AWO together on the calendar by simply checking off the Display Work Order & related Tasks together on the Calendar option.
You may also edit Tasks by clicking on the individual tasks listed on the right-hand side panel.
Managing and Updating Unassigned/Unscheduled AWO and Tasks
You can also manage and update Unassigned/Unscheduled Work Order and Tasks from the Scheduler.
To edit an unassigned work order –