Status shows you the lifecycle state of a Ticket, Inspection or a Work Order. Color coding can help you identify the status of each task easily. ReachOut has covered this for you. If you want to customize the color to the status you want, then follow these steps;
To change color settings, you can navigate from
1. > Main Menu > 2. Settings > Preferences
The color settings can be edited or deleted. Click on the edit icon to select the color of your choice and the status title it must represent.
You can customize the color further,
1. Pick a color
2. Pick a status and
3. Save your custom choice