Fire inspection software increases your revenue through efficient scheduling and distribution of your workforce which allows you to handle more installation or service requests within a specific time. The software relies on real-time data to assign the nearest technician who is available to attend to the incident or work order.
Fire safety software frees your admins from tedious paperwork and shifts their focus to important areas of business. Automation of routine tasks eliminates errors that result from using paperwork orders or multiple software systems.
Technicians will be better equipped to serve customers by having custom workflows and customer service history at their fingertips.
Detailed and real-time reporting of active and due work orders or inspections, jobs pinned to the map, etc. help you to stay on track of your company’s performance and focus on the areas that seek more attention.
Fire safety is an emergency service where every second counts. Technicians must reach accident scenes faster and handle risky situations with the available tools and information. Safety compliance is another time-consuming area for fire safety contractors. Carrying out safety audits and inspections and quashing the factors leading to fire hazards can be daunting.
ReachOut’s fire safety management software eliminates the pressing challenges discussed above. Automated scheduling can quickly dispatch your technicians to work sites. Mobile checklists allow technicians to conduct inspections promptly and digitally record and transfer all the required information to your back office. When a customer calls in to alert on a smoke alarm malfunction or a faulty fire extinguisher, ReachOut allows your customer service reps to record all the critical information and tag the details to the corresponding work order.
This enables your technicians to quickly fix the problem without wasting time on data collection.