A fire protection business is always in demand, as safeguarding property from fire or other risks never runs out of fashion. But the field is also very competitive. Only well-organized and managed enterprises succeed.
Field service management software is indispensable to control operations and gain a competitive advantage. Here is how ReachOut Suite is the best option.
A fire protection business has several streams of activity. The nature of work includes fire risk assessments, installation and maintenance of fire and safety equipment, fire safety training, and so on.
The best software orchestrates these activities seamlessly. Look for a field service management software that streamlines quotes, scheduling, and dispatching, for all these activities.
ReachOut fits the bill perfectly!
When a client makes inquiries, the quote management system collects the required information. The suite collates it with pre-set rates and estimates and generates a quote. Dynamic quote generation changes the quote instantly, on changing the variable. The client may try various service options and fix a package that suits their requirements and budget.
On confirmation of a work order, ReachOut’s scheduler assigns the best technician to the work. A skills repository maintains the skill-sets of the technicians on the rolls. This helps to match the job with the technicians having the relevant skills or certification. The scheduler may also consider other factors, such as.
ReachOut ensures work execution in the fastest possible time, with the best technician.
The dispatcher makes sure the field technician reaches the worksite through the best feasible route. The shortest route need not always be the fastest route. Traffic, roadblocks, tools, and other obstacles may make a longer route better or more reliable. The software collates GPS data and guides the technician through the best route. On-time rates and technician productivity improve manifold.
Any commercial software makes sense only if returns exceed the cost. For fire protection businesses, look for field service management software that speeds up work execution and lowers the cost of doing business.
The best field service management software ensures efficient operations, with no glitches. Field agents may service more customers within their shift window, improving operational metrics. Faster time to work execution also boosts customer satisfaction
ReachOut field service management software offers:
A fire protection system involves the installation, inspection, and maintenance of comprehensive security systems, alarm panels, smoke alarms, fire doors, sprinkler systems, fire extinguishers, kitchen hoods, and other installations.
The best field service management software syncs with the inventory management system. It ensures the availability of equipment and spares to do the job. Any delay in refills and other equipment compromises safety in a big way and has huge implications.
ReachOut offers effective sync with the inventory management software. APIs ensure the free flow of data between the ReachOut Suite and inventory management system.
Regular audits of fire safety installations ensure equipment works when needed. Imagine a situation where the company spends on state-of-the-art fire fighting systems, but the extinguisher does not work when there is a fire!
But inspections and audits are cost centers. Enterprises remain reluctant to spend money on anything that does not add value to the bottom line.
The best field service management software allows comprehensive audits and inspections. It simplifies and streamlines the process.
ReachOut field service management software makes inspections easy, fast, and cost-efficient.
No business survives without smooth cash flow. Chasing quotes and payments prevent the team from completing jobs.
Look for the best field service management suite that co-opts invoicing and payment collection capabilities. The best suite also automates related back-office tasks, to deliver cost and efficiency advantages.
ReachOut field service management software gets these jobs done well.
ReachOut leverages the power of simplicity. It removes administrative clutter, streamlines field operations, and keeps managers in control of the end-to-end process. The suite offers the best value for money and is a powerful arsenal to drive competitive advantage. Sign Up with ReachOut today or connect with our experts now!