ReachOut offers the right solution that infuses a whole new world of accuracy and enhanced possibilities into the retail inspection process. It lets you do quick and easy digital audits of your stores across locations. Moreover, digitizing all your retail inspection checklists can save time and effort.
Our retail audit software allows you to distribute inspections quickly. You can assign, manage and track each of your field associates with ReachOut. The field service associates can enter real-time information straight from the retail store through their smartphones, which eliminates effort duplication and errors, provides transparency, and the much-needed real-time intelligence to your team.
Our mobile app will give you alerts whenever a new retail inspection request is registered. Our retail audit software will let field associates complete their inspections without an internet connection. You can save your work and complete your inspections later. You can take pictures directly from the forms, mark up images with necessary notes or comments and include reference details in it to consult and compare against.
Customers will appreciate your flexibility, responsiveness and quick turnaround times while you stay in complete control of your processes with our store audit software. Assign new customer requests based on availability, expertise and reduce the travel time of your field associates. Your associates will get an alert on their mobile app whenever a new retail inspection is assigned to them.
Using ReachOut, you can create new service requests, view all customer information, and track service history from anywhere. You are no longer tied to your office and you do not need complex excel sheets or paper forms to view customer information. Don’t miss out on any of your clients. We value your business.
With numerous associates out in the field, it is vital for you to stay in control with total visibility. Our software provides a clear visual interface complete with dashboards and Kanban views to give you clarity on each of your field associates and monitor their progress in real-time. Improve customer satisfaction and increase operational efficiency with our easy-to-use, accurate, robust and on-time data reports.
Manage every aspect of your field service
business with ReachOut Suite. Attain freedom
from day-to-day operational hassles through
intelligent scheduling and automation.
Improve your turnaround time and technicians’
productivity by managing your work orders
efficiently. Get end-to-end visibility into your
field agents’ schedules.
Reliable data at fingertips enhances your
confidence while answering customer questions.
Get a 360-degree view of your customers to
deliver awesome customer service.
Customizable audit and inspection forms to
manage field inspections at numerous work
sites. Generate reports instantly when your
business needs it.