Add multiple field agents to a job and configure individual tasks for each using the Advanced Work Order feature. ReachOut’s route optimization capability lets you plan routes for minimized travel time and improved on-time arrival rates of field agents. Choose primary agents to transfer ownership of the task; manage existing tasks or create brand new ones for your field crew with the end-to-end software.
View team workload for the day or week on the calendar, and assign or change work orders right there with our work order management software. Field staff or Technicians are immediately alerted of changes, keeping everyone on the same page. Field technicians can view all assigned jobs on their iOS or Android smartphones and plan ahead. Jobs have clear visual indicators to show priority and urgency.
The pipeline view provides you with an overview of all active jobs across various stages of your process. Information from field technicians ( photos, forms, quotes, invoices) is available as soon as they sync their iOS or Android apps. Our work order software eliminates time spent on repetitive data entry, reconciling photos and other tasks by enabling reuse and automation. All administrative features can be used on the latest browsers – from anywhere on the globe.
Our work order management software helps you eliminate the confusion caused by illegible handwriting, unclear instructions and poor communication. An intuitive browser-based interface with quick access to all information for any customer, location or site across work orders, tickets and inspections. Send reports with annotated photos, quotes and estimates to clients directly. Quick turnarounds, proof of work, fewer errors – all lead to happy customers.
Work Offline and sync data when back online. Field technicians can view their schedule months ahead, and receive instant notifications of updates, helping them stay organized. Forms are automatically optimized for mobile. Capture photos- annotate and label these, to show proof a job well done. Add material, labor and overhead costs or estimates. Maps integration, push notifications and many more features available.
Our work order management software runs on our own top-notch infrastructure – no third parties are involved. You own all the information added by you and your team. We take regular data backups which are encrypted and stored for quick retrieval when needed. Work order software created using industry best practices ensures that your information is not available to others using our service.
Do away with the hassles of using paper-based forms. Switch to their equivalent digital versions or choose from an array of predefined, industry-specific styled forms through ReachOut’s Form Marketplace. You can also place orders for custom forms and get all the forms custom branded with your company logo.