Stop sifting through paper when a client calls in! ReachOut organizes all your customer details online — letting you view their history, contact details, site information, and more. View past requests, record new requests and deliver awesome services that your clients can’t get enough of!
Client requests recorded as tickets can be used to generate new work orders or inspection requests. This helps to track the life-cycle of a customer request with just a few clicks. Take requests from any place where you have internet. No more missing information!
Our powerful customer management system helps you add customer sites, their individual entities (entities are items you are responsible for) and raise requests for inspection or work orders against each. More information means more power to your agents to deliver awesome services.