Communications were great - always clear and timely, the organization of project tasks and the deliverables were highly professional. The team was flexible and rapidly found solutions when new requirements arose.
It was simple and fast to get my team using the app. The app is easy to learn and administer across the team. Great customer support. They answered my questions very promptly.
ReachOut enables easy communication between our office and the field crews. I am really happy with this product as it pinpoints the timeline when orders are due, and pipeline view gives the ability to move work orders from different status.
Finding The Best Field Service Management Software For Your Fire Protection Business! Learn More >
Fire safety software allows fire safety service providers to integrate scheduling, dispatching, time-tracking, invoicing, customer management, back-office administration, and field service technician mobile solutions into a single platform. The fire service software serves as a single source of truth by securely managing all the data records which are critical for your business in one place.
Fire inspection software increases your revenue through efficient scheduling and distribution of your workforce which allows you to handle more installation or service requests within a specific time. The software relies on real-time data to assign the nearest technician who is available to attend the work order.
Fire safety software frees your admins from tedious paperwork and shifts their focus to important areas of business. Automation of routine tasks eliminates errors that result from using paper work orders or multiple software systems.
Technicians will be better equipped to serve your customers by having custom workflows and customer service history at their fingertips.
Detailed and real-time reporting of active and due work orders or inspections, jobs pinned to the map, etc. help you to stay in track of your company’s performance and focus on the areas that seek more attention.
Fire safety is an emergency service where every second counts. Technicians must reach accident scenes faster and handle risky situations with the available tools and information. Safety compliance is another time-consuming area for fire safety contractors. Carrying out safety audits and inspections and quashing the factors leading to fire hazards can be daunting.
ReachOut’s fire safety software eliminates the pressing challenges discussed above. Automated scheduling can quickly dispatch your technicians to work sites. Mobile checklists allow technicians to conduct inspections promptly and digitally record and transfer all the required information to your back office. When a customer calls in to alert on a smoke alarm malfunction or a faulty fire extinguisher, ReachOut allows your customer service reps to record all the critical information and tag the details to the corresponding work order. This enables your technicians to quickly fix the problem without wasting time on data collection.
ReachOut integrates with your favorite apps, like Quickbooks Online and Xero accounting platforms as well as Google Maps. If you require additional external integrations, we can accommodate those under our Enterprise plan.
ReachOut’s Standard edition is available for a 14 days free trial. Post trial, you can buy a plan according to your team’s requirements. Learn more about pricing here.
Yes. While ReachOut comes with a handful of predefined, styled digital inspection forms, most customers prefer to build their own custom inspection forms and checklists, so they can include business-specific data which helps them provide superior customer service. You can use our built-in inspection forms or request for custom forms. Learn more about fire safety risk assessment forms here.