route optimization

ReachOut Introduces Advanced Route Optimization Capabilities to its Platform

By | Field Service, Field Service Management, New Feature Release, Product News, Service Business, Small Business | No Comments

Comprehensive Route Planning Options to Expedite Service Delivery    White Plains, New York – 1 November 2019: ReachOut Suite, the leading field service management software by Fingent, has introduced a new feature to its mobile application – Plan My Route to assist field technicians to effectively plan their workday by…

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pest control

Top Tips From Industry Experts to Excel in Pest Control Business

By | Field Service, Field Service Management, Service Business, Small Business | No Comments

Tips for Gaining High-Profit Margins in Pest Control Business Pest control businesses face a lot of challenges. Demanding customers, heavy regulations, high employee turnover, and cut-throat competition underpin the industry. It’s a complex business to manage. Here are a few tips from industry experts to overcome the odds and become…

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Telecom Industry

6 Ways Telecom Companies Can Improve Customer Experience

By | Customers, Field Service, Field Service Management, Small Business, Telecom | No Comments

Improving Customer Experience: What Telecom Companies Need to Know Today’s customer no longer bases their loyalty on brands, products, or prices. Their loyalty is dependent upon the service they receive, their experience of a business, and their level of satisfaction. To thrive and succeed in a highly competitive world, your…

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Utility

How Field Service Software is Revolutionising the Utility Industry

By | Field Service, Field Service Management, Small Business | No Comments

The utility industry faces challenges on multiple fronts. Threat from competitors, human resource shortage, increasingly fickle and demanding customers, regulatory pressures, and more pose stiff challenges. In today’s tech neutral age, human resources are often the key differentiator among companies and the major source of competitive advantage. This is more so…

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