Quick turnaround time and responsiveness would be a whole lot easier if you abandon paperwork in favor of appliance repair software solutions like ReachOut. Manage and process customer requests with ReachOut’s Ticket Management tool.
Use ReachOut’s drag and drop calendar to effortlessly schedule repair work. Assign every incoming customer request to technicians, furnish job details and notify them of changes all through the convenience of ReachOut app.
Work directly upon your customer request to give them a quick price quote. Generate invoices about replacements, the quantity of new spare parts used, and charges involved in labor. Customer details are online, so you will never have to waste time sifting through paperwork again!
Sometimes it takes more than the skill of your personnel to deal with complex repairs. Direct a technician to tackle repairs that involve lots of replacements. Notify them to postpone work if your parts inventory lacks the appropriate component. Create inspection forms or checklists using the appliance repair service software’s intuitive form builder.
The appliance repair software helps you minimize paperwork or get rid of it totally with digital forms. Customize the forms with questionnaires, mandatory checklists or inspection forms having auto populate features based on the work type. The advanced feature can enhance your workforce productivity like never before!
Manage every aspect of your field service
business with ReachOut Suite. Attain freedom
from day-to-day operational hassles through
intelligent scheduling and automation.
Improve your turnaround time and technicians’
productivity by managing your work orders
efficiently. Get end-to-end visibility into your
field agents’ schedules.
Reliable data at fingertips enhances your
confidence while answering customer questions.
Get a 360-degree view of your customers to
deliver awesome customer service.
Customizable audit and inspection forms to
manage field inspections at numerous work
sites. Generate reports instantly when your
business needs it.