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Telecom

Telecom industry

Top 5 Challenges Telecom Industry Should Address in 2020

By | Field Service, Field Service Management, Telecom | No Comments

Telecom Industry in 2020: Challenges and Solutions The global telecommunications sector is a vibrant industry that keeps evolving constantly to accommodate new technologies and infrastructure such as cloud, 5G, IoT, and others. At the beginning of 2020, there were 7.7 billion active mobile broadband subscriptions worldwide, reports ResearchAndMarkets.com. This is…

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Telecom Industry

6 Ways Telecom Companies Can Improve Customer Experience

By | Customers, Field Service, Field Service Management, Small Business, Telecom | No Comments

Improving Customer Experience: What Telecom Companies Need to Know Today’s customer no longer bases their loyalty on brands, products, or prices. Their loyalty is dependent upon the service they receive, their experience of a business, and their level of satisfaction. To thrive and succeed in a highly competitive world, your…

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