Category

Small Business

ReachOut to roll out new Digital Forms Marketplace feature this month

By | Field Service, New Feature Release, Product News, Service Business, Small Business | No Comments

Latest Update Introduces Templated Forms for Paperless Data Gathering and Easy Replication of Paper-based Forms to Digital Forms   20 November 2018, New York: ReachOut Suite, the #1 field service management software announced a new update in the form of an added feature – Digital Forms Marketplace to help service…

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Utility Company

Why Utility Companies Need to Improve Field-Level Customer Service

By | Customers, Field Service, Service Business, Small Business | No Comments

Customer service is an important source of competitive advantage in today’s age of cut-throat competition. However, many utilities have not given customer service its due. Until recently, utilities could get away with paying scant attention to all facets of customer service, considering the difficulty and effort involved for customers to…

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Janitorial Business

7 Surefire Ways to Stay Ahead of the Janitorial Business Competition

By | Customers, Field Service, Service Business, Small Business | No Comments

The janitorial business is highly competitive and fraught with several challenges. Success depends on not just seizing the opportunities which come by, but also in resolving latent challenges effortlessly. 1) Manage Client Turnover in Janitorial Business High client turnover is a way of life for janitorial companies. The average cleaning…

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Fleet Management System

How Mobility Management is the Route to Success in Fleet Management

By | Customers, Field Service, Service Business, Small Business | No Comments

Effective fleet management co-opts several variables related to managing the life cycle of the transportation-related assets of an enterprise, optimizing the use of equipment, and coordinating the mobility of the workforce. Until not too long ago, fleet management was executed through manual charts, with the scope more-or-less confined to managing…

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Artificial Intelligence in Field Service Management

How AI Will Simplify and Automate Service Appointments in Field Service Management

By | Customers, Field Service, Service Business, Small Business, Uncategorized | No Comments

Service appointments have always been a tricky issue for field service management firms. The need to log customer complaints, schedule appointment, assign technicians, and ensure work gets done at the agreed-upon time has been traditional pain points. These tasks take up a lot of effort and time and have been…

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