Category

Small Business

field service software

How Field Service Software is Revolutionising the Utility Industry

By | Field Service, Field Service Management, Small Business | No Comments

The utility industry faces challenges on multiple fronts. Threat from competitors, human resource shortage, increasingly fickle and demanding customers, regulatory pressures, and more pose stiff challenges. In today’s tech neutral age, human resources are often the key differentiator among companies and the major source of competitive advantage. This is more so…

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maintenance management

Let’s Bust Common Myths about Computerized Maintenance

By | Field Service Management, Service Business, Small Business | No Comments

What Are The Common Myths On Computerized Maintenance? Computerized maintenance offers a host of benefits such as automated scheduled maintenance, timely action, accurate diagnosis, improved visibility, greater control, dynamic reporting capabilities, instant notifications, and more. However, the spread of computing comes with the proliferation of several tech folk tales as…

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customer satisfaction

7 Tips To Boost Customer Experience With Follow Up Emails

By | Customers, Field Service, Field Service Management, Service Business, Small Business | No Comments

Improve Your Customer Service Follow Up Emails In 7 Simple Ways! Today’s marketers can ill-afford to relax after completing a sale. The immediate post-sales phase is a vulnerable time, for customers with expectation mismatch can cause great damage. Post service follow-up is a sure-shot way to generate a positive impression…

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Work Order Software Buyer Guide

By | Field Service, Field Service Management, Service Business, Small Business | No Comments

Work order software allows enterprises to create and manage service requests, work orders, and other deliverables for maintenance tasks. While Field Service Management Systems also facilitate similar tasks, a work order software is focused on general scheduled maintenance and preventive maintenance of assets. Several vendors offer ready-made off-the-shelf products, and…

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