We’re excited about unveiling major enhancements to ReachOut’s Calendar in our latest release this month. The newly revamped Calendar comes with notable usability and performance improvements, changing how Jobs are managed, scheduled & dispatched.
As you know, we are committed to continually enhancing ReachOut with the best tools for efficient field service management. Let’s dive into the new upgrades brought to the Calendar module.
Revamped Calendar: Streamlined Scheduling, Improved Performance
Managing schedules and allocating technicians has never been easy. Our new and improved calendar brings a host of usability, design, and performance improvements, redefining the way managers handle everyday job scheduling.
The all-new, sleek calendar interface offers clear insights into schedules and technicians’ availability. This gives dispatchers more insight into each job, simplifying the assignment process. The Tabs for All, Work Orders, and Inspections offer the flexibility to choose the preferred method of displaying Jobs.
Easily create work orders, inspections, or mark leaves for technicians using a multi-purpose Create button located at the upper-right corner of the interface. Sort fully scheduled tasks by Agent or Team. Filter unassigned or unscheduled assignments based on Date Range, Priority, or Agent Name.
We’ve revamped the job and task editing process for the better. A new pop-up interface replaces the previous side panel, ensuring that even the most basic edits on unscheduled jobs are a breeze. Create, update, and manage tasks seamlessly, saving time and effort.
Stay on top of workload with the new job status indicators. At the top right corner of the calendar, two tabs display the count of unassigned and unscheduled jobs. Each job is color-coded with a preset priority color, making it easier than ever to prioritize tasks.
Managing leaves for your technicians is now easy. Use the multi-purpose Create button to mark leaves and make needed edits within the new pop-up window, replacing the previous side panel. Created leaves are displayed on the calendar, making sure you’re always in the loop.
Select from the Day, Week, and Month Views of the Calendar. Whether you require a detailed breakdown of daily activities, a broader overview of the week’s commitments, or a monthly snapshot of your agenda, these varied views cater to your specific requirements.
Dedicated to constant improvement, our development teams work tirelessly to boost ReachOut’s efficiency and capabilities. Through frequent updates, new features, and bug fixes, we cater to the unique requirements of service companies. Our goal is to offer a state-of-the-art solution that enables businesses to optimize operations and provide exceptional service to their customers.