Heavy equipment and machinery are crucial industry assets, and their maintenance is costly and challenging. Consequently, the business stakes associated with heavy equipment are high, and as such, even a minor downtime can cause significant losses. In addition, heavy equipment repair requires special skills compared to maintaining regular equipment. Therefore, field service businesses entrusted with heavy equipment maintenance have to be always on their toes.
ReachOut heavy equipment maintenance software makes the job easy for you. Here are the key strategies to keep heavy equipment in prime working condition and how ReachOut helps accomplish the goal seamlessly.
Most commercial equipment undergoes shock, vibration, or collision owing to misuse by the operator. At times, the business uses heavy equipment extensively without a break to meet business targets. Regular servicing mitigates the ill effects of such actions and keeps the machinery in prime condition. Preventive maintenance minimizes downtime, improves the reliability of the equipment, and reduces machinery repair bills by about 25%. As a result, the life span of the equipment increases.
Routine heavy equipment maintenance entails lubricating moving parts, changing filters, tightening joints and fasteners, and ensuring proper alignment. It also includes regular washing and cleaning. Such efforts preempt mechanical failures, mitigate the effects of improper handling, and reduce wear and tear.
Systematic inspections and performance testing identify worn-out parts. It also unearths other deviations from the ideal conditions.
ReachOut heavy equipment maintenance software makes site inspections and audits easy. The app:
Tracking equipment performance reduces the chance of intermittent failure or breakdowns due to the sudden debacle of parts.
IoT-powered sensors, connected to ReachOut heavy equipment maintenance software, track vital parameters such as low fuel and parts operating outside the desired range. Such alerts are early warning signs of imminent breakdown. Thus, ReachOut allows maintenance teams to undertake preventive maintenance before the breakdown occurs.
ReachOut heavy equipment maintenance software makes work order management seamless.
Despite the best of precautions, at times, equipment does break down. Heavy equipment may suffer intermittent failure due to the sudden collapse of parts. Software malfunction, extreme temperatures, electricity spikes or overload, and several other reasons cause unexpected breakdowns. Unplanned downtime of heavy equipment leads to significant losses.
ReachOut enables the field service team to attend to emergency repairs immediately.
ReachOut heavy equipment management software syncs with the enterprise inventory suite. Effective inventory management significantly reduces stock-out situations. Inability to cater to service requests, especially emergency jobs, owing to the non-availability of spares is a recipe for disaster. The inventory management system alerts low stock situations for each component, enabling prompt and advance reordering. Advance reordering is especially critical during times of COVID-19 pandemic when global supply chains remain disrupted.
Robust collaboration options enable remote servicing. For example, a novice technician may connect to an expert technician located elsewhere and get the job done pronto.
Generic maintenance knowledge does not suffice for heavy equipment. Most heavy equipment comes with detailed factory manuals and manufacturer maintenance recommendations.
Manuals prescribe the service intervals, parts, acceptable operating conditions, and how to troubleshoot common failures. These recommendations cover the knowledge and experience of people working with the equipment over the years. Following such suggestions and keeping precise records are essential to operate the equipment efficiently and protect the warranty.
ReachOut’s repository makes it easy to store technical manuals, manufacturer instructions, and other resources.
Equipment operators and field technicians invariably know more about the equipment and the underlying issues than any expert confined to the office. Therefore, effective repair requires seamless communication among stakeholders, including customers, field technicians, service managers, machine operators, engineering teams, expert consultants, etc.
ReachOut’s robust collaboration platform offers an integrated communication channel.
Case Study: ReachOut’s reporting features and digital forms enabled a backflow testing business in Idaho to save two hours of work per day. Read the case study.
Skilled workers do the job faster and better. Heavy equipment needs skilled and often dedicated workers, ready for any emergencies. A competent workforce is critical to stay competitive.
ReachOut allows enterprises to:
Field service enterprises doing heavy equipment repair need specific, equipment-level strategies for all the aspects mentioned above. Heavy equipment repairs are a cash cow that keeps many field service businesses afloat with intensifying market competition. Manage your heavy equipment maintenance services effortlessly with ReachOut. Get in touch with us to learn more.