A cleaning business is very rewarding when done right. As the adage goes, well begun is half-done. Here is a checklist to kick-start your cleaning business.
Start with a business plan. Identify the target customers, and draw up a specific set of services for them. For instance, the business could focus on residential or commercial customers, or focus on any type of clients in a specific area. Another option is to focus on a specific niche.
Draw up the list of specific services on offer for the targeted customers. Some examples include bathroom cleaning, carpet cleaning, weekly dusting, deep cleaning, dishwashing, and so on.
Price services based on the required labor, time, and effort. Market rates, competitor pricing strategies, and willingness of clients to pay also influence pricing in a big way.
Benchmark the proposed offerings with competitor offerings. Identify key USPs which delivers a competitive advantage to your business.
Complying with statutory requirements is essential to establish a legal and credible cleaning business. Top clients always prefer dealing with legit businesses.
Rent or acquire the office premises, and furnish it. Next, set up the office infrastructure. This usually includes:
List out the types of equipment and supplies required to execute the services laid out in the business plan.
Tools and equipment may be divided into capital purchases and consumables. For both the categories, estimate business volumes and decide on the number of equipment required. Make sure to provision for spares and backup equipment, to cover for malfunction.
Most businesses buy the essentials upfront and scale-up as demand increases. Prioritize the items based on importance, price, and budget.
A sample list of tools and equipment required may read as:
The actual list will invariably differ greatly from the above-mentioned sample list, depending on the target customers and the services on offer.
For domestic cleaning, some cleaning services expect homeowners to supply the cleaning products, but most providers supply the cleaning products themselves. Still, many providers offer homeowners the choice. If offering a choice, have clarity beforehand on the materials offered by the homeowner, and materials to be sourced in-house.
Likewise, for industrial and commercial premises, the contract may mention specific cleaning products, requiring adherence to specific brands and quality.
Regardless of the permutations and combinations, a thorough checklist is essential to estimate the capital required and how to finance the business. The profit and loss of the business depend largely on the accuracy of the checklist.
Cleaning business software makes operations easy, improves visibility, and automates critical tasks, such as :
Issuing mobile apps to stakeholders such as customers, field service employees, supervisors, and top management makes it easy for them to check schedules, tasks, job notes, client info, estimated time of arrival of the cleaning staff to a job, job progress schedule, and more.
Empirical evidence suggests that a field management suite improve efficiency and profitability manifold, and raise customer satisfaction in a big way.