The mobility revolution is well and truly on in the workplace. Businesses are building apps left, right and center since work is much easier with a mobile app than without it. About 84 percent of companies who implement cutting-edge mobility solutions in their business processes enjoy an increase in overall…
What is the cost of paper in your organization? Paper has been the center of everything we do since a very long time. On an average, a person in the United States uses more than 700 pounds of paper every year. That is an enormous amount of paper! It is…
The delivery of service to a customer invariably requires getting several things done at the backend, triggering many variables, to execute a chain of events. The more seamless the workflow, the faster the execution of the service, and more rewarding the customer experience. Strange as it may seem, many enterprises…
Think workforce management, and what appears in today’s digital tech age are mobile solutions delivered via the cloud. With such rollouts, employees gain anytime, anywhere access to the critical customer and job-related information. But paradoxical as it sounds, field service, one of the sectors that can extract the maximum benefit…
Companies involved in sending staff out for services, such as on-site repair often rely on their ERP system rather than a dedicated repair service software to manage field staff. The reason they claim is cost efficiency, but we believe they are only making matters more complex and expensive in the…
If your organization is looking forward to managing operations and workforce within a closed work environment, like a factory or production plant, then your ERP software with a customized plug-in or add-on to enable employee communication would be more than enough to facilitate efficient management. However, if your business involves…
The success of any field service support system depends on the remote field technician having access to the right information and data, at the required time, enabling timely action without delays. The combination of mobility and the right technology offers cutting-edge tools that empower field service technicians in this direction….
“Ring out the old, ring in the new.” Field service inspectors cutting across sectors and industries can take inspiration from this quintessential A.L. Tennyson quote to start 2017 with a bang, leaving all the clutter, inefficiencies, and rut behind. However, while intent is one thing, realizing it is a different…
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