Field service management is always evolving. The changing technology and fickle nature of customer demands make the market extremely fluid. The nature of the field management business has evolved from the break-fix repair cycle towards long-term, contractual arrangements, and new, innovative revenue models such as servitization.
The Global Field Service Market is expected to rise from 2020 $3.0 billion in 2020 to $5.1 billion in 2025 with an estimated CAGR of 11%. The cut-throat competition will force them into efficiency improvements to deliver highly personalized services with a focus on the experience. The following infographic gives a bird’s eye view of the state of the field service market today and for the coming years. Learn how field service management firms seek efficiency improvements and innovate to remain one-up on the competition. Understand how they strive to delight customers and increase profitability.