White Plains, New York – 1 November 2019: ReachOut Suite, the leading field service management software by Fingent, has introduced a new feature to its mobile application – Plan My Route to assist field technicians to effectively plan their workday by figuring out the shortest and most cost-efficient route option for performing service delivery at customer locations.
Effective route planning is an indispensable component of field service. Most field technicians spend more time on the road than performing service at actual customer locations, which decreases overall productivity. By optimizing route planning, field technicians get recommended route options that minimize their overall drive time, thereby increasing the fleet’s fuel economy and reducing fuel costs. Less time on the road means technicians can service more customer locations every single day.
Plan My Route comes with extended capabilities like route re-arranging based on priority and route re-planning with GPS support.
Optimized Route Recommendations – Get the shortest and cost-efficient route option to chosen job locations and minimize travel time largely.
Replan Planned Route – Easily adapt to any changes in the schedule to bring more flexibility in route planning. Easily reassign route based on work priority or due date.
Save Planned Route – Reduce time spent on route planning by configuring a saved route instead. Valid only for up to 24 hours, use this saved route to get around customer locations faster.
New releases are a part of our development teams’ continuous efforts at redefining the efficiency and capability of ReachOut. We are constantly improving ReachOut’s capabilities by issuing regular updates and bug fixes, taking into account the unique requirements from service companies operating across varied industries. In this way, we offer a comprehensive FSM suite geared at facilitating service efficiency across all fronts crafted for all of our passionate & service-focused businesses.
ReachOut Suite is a cloud-based field service and work order management platform, designed and developed by Fingent, a leading web and software development company, to streamline workflows and operations of service companies. Inside ReachOut are an array of prolific tools that simplify how service managers process customer requests, dispatch technicians, create invoices, monitor work statuses and many more. Available as a web backend and mobile app, ReachOut enables remote operations management and promotes collaboration among managers and technicians to fulfill scheduled works at utmost efficiency, much to the satisfaction of the customer.