20 November 2018, New York: ReachOut Suite, the #1 field service management software announced a new update in the form of an added feature – Digital Forms Marketplace to help service companies substitute paperwork with digital custom forms. New releases are rolled out periodically with several enhancements for aiding service businesses simplify operations, better engage with their workforce and above all increase profitability.
Forms are crucial for field service works whether it be HVAC follow up maintenance or clearing snow of customer premises. They detail guidelines and checklists to structure the work so that technicians can fulfill them without failing on quality and within the specified deadline. If the forms come in preset templates, it saves time and help execute the work smoothly. Besides, it eliminates paperwork altogether.
“Shifting from paper-based forms to digital forms allows service companies to streamline their field service operations. The newly released digital forms marketplace comes with several templated forms for quick data gathering. We also included the option to stylize your existing paper-based forms to digital forms for slowly migrating your business around a digital model.”
– Stephen Cummings, SVP, Fingent
Here are a few simple steps to follow to get your own customized digital field forms using ReachOut’s digital forms marketplace.
ReachOut Suite is a cloud-based field service management platform designed to simplify field service operations. Integrated with it are an array of features and tools that assists service businesses to streamline their work across key areas. Scheduling, processing customer requests, dispatching technicians and creating estimates are easy with ReachOut’s prolific built-in tools.
Available both as a web backend and a companion mobile app, ReachOut helps in remote operations management and improves collaboration among field service works to significantly raise the efficiency and reliability of service businesses across all domains.
With over a decade of experience in the technology sector, Aarathy is passionate about improving field service efficiency through digital innovation. She is particularly interested in topics such as field service trends, service automation, and strategies for implementing digital transformation in service management.
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