We are happy to announce  updates to the invoicing and customer modules. These are based on your requests and feedback over the last month. You can now apply taxes and discounts to invoices. Better still, you create reusable templates for taxes in your invoice settings. Apply these settings to all invoices or customize on a case by case basis.

Invoice Discounts

Do you give customers discounts? Discounts help retain customer loyalty, increase referrals and future business. You can add discounts when you generate the invoice. Your customer will see the percentage and dollar amount discounted on the invoice.
Adding discounts

Invoice Settings for Taxes

Invoice settings is where you can create reusable templates for taxes. Navigate to Invoice Settings in the web app, from settings in the main menu. These tax templates can be customized when generating invoices on an order by order basis. You can also use it as a default on all invoices.

Taxes to invoice

Bulk Import Customers

When you get started, adding customers one at a time is a pain. No more! You can now use the bulk import feature from ReachOut’s customer module to import your customers from a spreadsheet. You can add 100 customers at a time with this feature.
Import Customers Screenshot
There is no limit to the number of times that you can use this feature. Save your Spreadsheet as a CSV file and Simply upload it in Reachout. Then use the pop up to match the fields in the app to the columns in your spreadsheet and you are done.
We are working hard to bring you more features and updates.  Stay tuned 🙂
Are you missing something on ReachOutSuite? Do let us know. We are happy to hear from you and are looking to improve ReachOutSuite every day.
You also may want to take a look at:

Digitize your field service operations from scheduling to invoicing with ReachOut. Connect your technicians with the companion mobile app to execute jobs and reduce paperwork in the field. Try ReachOut now and give your customers the fast and quality service they deserve.

Get Started


Aarathy is a Senior Digital Marketing Analyst at ReachOut Suite. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.

More posts by Aarathy

Experience end-to-end visibility into your field service business and improve customer service with ReachOut.
Request a Demo

Discover the end-to-end capabilities of ReachOut in a matter of minutes!