ReachOut Suite, the cloud-based work order and field service management platform has been awarded two titles – Star Beginner Software and Customer Choice Software by the B2B ratings and recommendations platform SoftwareSuggest in its Summer Recognition Award, 2019.
The review team at SoftwareSuggest commended ReachOut for its customer commitment and excellent service offered as a unified solution to resolve the hassles in field service by optimizing service delivery, managing team utilization, accelerating efficiency and lowering total costs. They especially lauded ReachOut’s extensive functionality and paperless offering, which gives service managers the ability to streamline processes through mobile-based forms and workflow.
SoftwareSuggest is a business software discovery and recommendation platform that helps businesses find the right software solutions. The platform evaluates the best software solution for businesses by preselecting the essential features a business need and then comparing it with numerous other software in the same category.
The Customer Choice Award conferred on ReachOut reflects our commitment to delivering the best and shows how our valued customers have benefitted with our product. We constantly improve ReachOut to better serve field service needs through periodic updates and releases. Our efforts at creating a reliable and economical field service management solution for service managers have turned out successful with ReachOut.
Moreover, SoftwareSuggest had pinned down some of the key advantages with ReachOut like its ease of use and flexibility. Compared to most other FSM software, SoftwareSuggest particularly mentioned ReachOut’s simple and uncluttered interface, which facilitates easy navigation and functioning, thereby making it quick for service managers/personnel to learn and adapt itself to their workflows.
ReachOut’s paperless solution comprising of digital forms and checklists was also particularly noted by SoftwareSuggest as an underlying feature that reduces clutter and thus indirectly resulting in significant cost savings. By eliminating paperwork in the office and the field, ReachOut brings in a completely paperless solution where every information that goes into field works or inspections like notes, checklists, photos, and reports can fully be gathered using a smartphone or tablet. Extending down to invoicing, ReachOut enables field personnel to generate invoices on the spot and collect customer signatures all through their smartphones.
From keeping track of your workforce real-time to scheduling, dispatching and analyzing field services, ReachOut’s comprehensive platform keeps you at the center of all operations, giving total control over the teams and processes. For field personnel, it remains an indispensable tool to work smarter without compromising on operational efficiency and turnaround times.
For us, these two awards granted by SoftwareSuggest testify the reliability of ReachOut as a viable field service and work order management solution. Our commitment to constantly improve our services will relentlessly ensue to empower our partners with solutions that help them succeed and thrive competitively.