Sifting through customer requests and assigning technicians to take on the work can be laborious. But work gets easier with ReachOut by your side. Get an overview of your team workload by day, week, month or year on the calendar and schedule in advance. Pick a date, schedule the work accordingly, and assign technicians all through its straightforward drag-and-drop feature. It’s that simple.
Reduce paperwork in your business with ReachOut and gather field data — from checklists to customer signatures — all from your smartphone. Access this data, organized in one place, from anywhere through any device.
Notify your technicians directly on their phone with ReachOut’s field service companion app. Whether it is searching the inventory for data on cleaning agents or following cleaning guidelines, the cleaning service software’s intuitive mobile app has you covered. With the app, your technicians can annotate photos, notes, and post-real-time updates. You can even use it to review your assignments or enter data while offline, and then easily synchronize with the cloud when it is convenient.
Invoicing can take a while and create delays in workflow. ReachOut eliminates such hassles by making invoicing prompt and organized. Create detailed invoices covering labor, parts replacements, and overhead costs right on the spot, or defer invoicing so that it can be handled from your office. Attach photos or updated checklists to make it more convincing, and get your work done in less turnaround time.
Use minimal paperwork or get rid of it all together with ReachOut’s convenient digital forms. Choose from a wide range of styled/templated forms to make your field data collection quick and easy. Customize the forms with questionnaires, mandatory checklists or inspection forms having auto populate features based on the work type. Enhance your workforce productivity with the styled digital forms of our advanced cleaning business software.
Manage every aspect of your field service
business with ReachOut Suite. Attain freedom
from day-to-day operational hassles through
intelligent scheduling and automation.
Improve your turnaround time and technicians’
productivity by managing your work orders
efficiently. Get end-to-end visibility into your
field agents’ schedules.
Reliable data at fingertips enhances your
confidence while answering customer questions.
Get a 360-degree view of your customers to
deliver awesome customer service.
Customizable audit and inspection forms to
manage field inspections at numerous work
sites. Generate reports instantly when your
business needs it.