Cleaning teams are COVID-19 heroes for keeping spaces clean. But their job is hard during the times of a pandemic when every exposure is a risk. The increasing demand for cleaning services strains most providers. Commercial cleaning software helps businesses to mitigate the risks. They use the software to operate seamlessly and make the most out of the opportunities. So, how does a cleaning service software help your cleaning business thrive during and after a pandemic? Let’s take a probe.
Read more: Is COVID-19 a Bane or Boon for Cleaning Companies
The efficiency of the field service business depends on scheduling. In an ideal world, the scheduler assigns work order to the field service team assigned to the area, on a first-in first-served basis. But scheduling is complex when the push comes to the shove.
Cleaning scheduling software becomes imperative because of exigencies such as:
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Cleaning business software makes it easy to assign a field team to cleaning jobs seamlessly. The algorithm ranks incoming work orders based on priority and assigns the nearest team to the job. It matches the skill level of the employee with the task on hand, mandatory time-off, leaves, and other relevant factors.
Pandemics make communications more important than ever before. Customers seek more information on cleaning and disinfecting activities. Cleaning crews need up-to-date information to do their jobs safely.
Cleaning management software enables clear, structured communication among stakeholders. A robust collaboration suite like ReachOut helps disseminate the following information to field teams:
The cleaning service software makes it easy to communicate with specific team members or a group. A good field service app keeps a record of the conversations, auto-generates read receipts, and ensures that no message gets lost in transit.
Read more: How to manage your window cleaners remotely using cleaning service software
Cleaning business software enables cleaning teams to generate inspection forms and reports. The software enables business teams to:
Automated cleaning service software makes it easy to share inspection reports with customers, regulatory authorities, and other stakeholders, in contactless mode. Business analysts may collate checklists and reports to unearth trends.
Track and trace apps, co-opted to the cleaning software, may reveal if the field agent has been near an infected person or a primary contact.
Read more: COVID-19: Tips for Field Service Teams to Work Safely
Contactless transactions, triggered by the COVID-19 restrictions are here to stay. Many field service businesses deliver digital invoices to the customer. These digital invoices cut paperwork and the need to take physical signatures. The field agents use smartphone apps to collect payments. Such contactless payment options will become the norm.
A cleaning service software, with automation capabilities supports:
Inventory management has assumed critical dimensions in the COVID-era. The pandemic has disrupted supply chains, and such disruptions may linger for a long time. The vulnerability of hyper-efficient inventory models such as JIT (Just in Time Inventory) during the pandemic-induced lockdowns are forcing businesses to seek alternatives. Geopolitical tensions may make businesses seek alternative or backup supply sources.
Cleaning management software helps businesses track usage patterns in real-time. The reports, drilled down to per-unit or per-building area, enable:
Commercial cleaning software enables businesses to cope with disruptions, and pre-empt outrages.
The post-pandemic future is uncertain. But only businesses flexible and adaptable to embrace the new realities succeed. A cleaning service software is a valuable arsenal for any cleaning business to remain flexible and adapt to changes fast.
Read more: Don’t let your cleaning software harm your business. Here’s what you need to do!
ReachOut’s cleaning service software offers a spectrum of advanced tools to organize your workflow in a way that increases efficiency and reduces turnaround time. To learn more, contact us today.
Aarathy is a Senior Digital Marketing Analyst at ReachOut Suite. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.
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