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Retail audits are vital to maintaining any store. Regular audits track the effectiveness of various interventions. It keeps the store administration in prime shape. Store audits are a great way to track the state of your business. It offers deep insights into several facets of the business, which may otherwise remain hidden.
But retail audits are a cost center, requiring time and resources. While it plugs leakage, decision-makers may use the limited resources for core business activities. This is where an advanced retail audit software like ReachOut suite helps you.
A store audit suite collects hard data from the store and analyzes it to gauge the health of the retail store.
It makes explicit information such as:
ReachOut’s audit suite offers a comprehensive and in-depth analysis. The information on offer is much more than the monitoring numbers offered by many other competitors.
The detailed analysis on offer enables managers to pin-point store-level issues.
For instance,
These factors have huge implications for retail sales.
The audit suite auto-generates compliance audits and product quality investigations. ReachOut offers value-added options such as in-store surveys, mystery shopping data collection and more.
ReachOut’s retail audit suite offers full visibility into field operations. It leverages the power of simplicity. The smooth and sleek visual interface, which comes with Kanban views, makes everything explicit.
The intuitive drag-and-drop interface makes it easy to appoint team leaders and assign jobs to audit staff.
Sleek graphics reveal real-time status and enable location tracking of the audit team. Dispatchers save time, the productivity of field staff improves, and customers stay updated.
ReachOut’s robust back-end capabilities stand out as a key USP.
The suite assigns new customer requests to a field service agent based on availability. The in-built algorithm assigns the best team to the best client, depending on expertise and location. Customers appreciate such responsiveness and quick turnaround times.
Push notifications alert managers and other select stakeholders on important happenings. Field staff gets reminders on upcoming and due audits. Customers get the ETA of the inspection team. Supervisors get alerts on the completion of audits. The manager and customer support teams get immediate alerts when a client makes a new service or inspection request.
Traditional paper-based audits involve messy paperwork. It involves manual checklists and capturing of photographs separately. Manual errors lost data, and physical re-entry of data for analysis are some of the common inefficiencies in such systems.
The ReachOut audit suite removes pain points associated with such paper-based retail audits. It facilitates quick and easy digital audits of stores in many locations.
The collaborative component of the ReachOut suite allows seamless transmission of audit findings. It facilitates assigning post-audit follow-up tasks to employees or contractors.
ReachOut’s flexible reporting capabilities facilitate the easy portability of data. Decision-makers who compare audit results with inventory, sales, and resources data can gain a complete view of their operations.
Many people regard store audits as a complex process to track their operations and performance. But retail audits are crucial to maintaining the efficiency of sales channels. Conducting regular audits helps to keep the customer experience top-notch.
Reach Out’s retail audit software makes way for faster inspections. Manage your retail inspections, scheduling, dispatching, accounting and customers with ease using our cloud-based solution and companion mobile app for your retail auditors.
There’s more: We have a limited period promo offer valid till 31st of December that gives our customers a flat 30% discount for purchasing user packs into their account. Click here to know more about how you can claim the offer before it ends.
Aarathy is a Senior Digital Marketing Analyst at ReachOut Suite. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.
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