Managing Returns

Field agents can initiate a return of allotted parts or equipment once a job is complete if there are extra parts or if the supplied parts turn out to be defective. 

You can accept or reject the returned part(s) listed under a field agent and process them in the Returns section under Parts Inventory. 

To accept returned items, 

  1. Navigate to Parts Inventory > Returns.
  1. Here, you can view the list of the parts returned by your field agents. Click Accept and confirm Yes to approve the returned request for the inventory item. 
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