Managing App Settings

Now that you’re familiar with the mobile app, the next step involves managing different settings like user profiles, monitoring the job upload progress, viewing the time logs, managing inventory, and setting the language to suit the needs of field technicians, contractors, or other users who will use the app.  

MANAGE USER PROFILE

Once you’ve logged in:

  1. Tap on More at the bottom navigation bar.

  1. Setting user profile.
    • Tap on Edit on the top right of the screen. 
    • Add a profile photo using the camera icon. 
    • Enter required user details. Tap on Done

MY JOB UPLOADS

Tap on the My Job Uploads option to monitor the progress of your submitted jobs, while they are being uploaded to ReachOut Web Application.

TIMESHEET

Tap on the Timesheet option to view your time logs for the current week, last 7 days, current month, and for the selected period. By default, the current week’s timesheet will be shown. 

INVENTORY

Tap on the Inventory option to manage and control the parts used to complete their respective jobs on-site. Refer to My Inventory article for more details.

LANGUAGE

Tap on the Language option and choose the language of your choice.

CHANGE PASSWORD

Follow the steps below to change your password.

  • Tap on Change Password.
  • Enter a new password and then tap Done

If you’re facing any issues logging in or changing your password, contact our support team here.

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