Account Management

You can manage and update the billing information as well as add more users from within your ReachOut account.  

For this, navigate to – Settings > Account

Adding Users

To start adding users,

  1. Click + User(s) 
  1. In the Add User(s) window,
    • Click the + button to add your required number of users. 
    • Add coupon code, if available. 
    • Verify the number of users and payment amount. 
    • Click Proceed to Payment

The payment will take place immediately if you have already added your credit account with ReachOut. 

Once the payment is done successfully, we will immediately confirm the same and allot the required number of users.

Billing Details and Payment

To view billing details and update payment methods, 

  1. Open the Billing & Payment tab. 
  1. Review details of your subscribed plan – User Count, Current Plan, Payment Overdue and Next Expected Bill. 
  1. Update card details
    • Click Update Info.
    • Select Choose another way to pay.
    • Enter Card Number and Expiration Date.
    • Click Update
  1. You can view all the transactions you made under Transaction History
  1. Use the download icon to save the transaction invoice as a pdf onto your device. 
  1. To delete your account, click Delete Account at the bottom right. 
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